Samsung Galaxy Buds are a popular choice for wireless earbuds due to their sleek design and impressive sound quality.
However, one frustrating issue some users may encounter is the earbuds not charging correctly. This can be a significant inconvenience, as it can prevent you from using your earbuds when you need them the most.
There are various reasons why your Samsung Galaxy Buds may not be charging correctly, ranging from simple issues such as a dirty charging port to more complex firmware problems.
Fortunately, there are several steps you can take to address this issue and get your earbuds back to charging normally.
In this blog, we’ll outline some of the most effective methods to fix Samsung Galaxy Buds not charging. We’ll cover everything from checking the charging cable and case to updating the firmware, and provide detailed steps to help you troubleshoot the problem.
By following these steps, you can restore your Samsung Galaxy Buds to full functionality and get back to enjoying your favorite tunes. So, let’s dive in and explore some of the most effective solutions to this common issue.
Check the Charging Cable and Charging Case
The first step in fixing Samsung Galaxy Buds not charging is to check the charging cable and case. Here are some steps to follow:
- Inspect the charging cable for damage: It is crucial to inspect the charging cable for any signs of damage or fraying before attempting to charge the Samsung Galaxy Buds. If the cable is damaged, it may not charge the earbuds properly.
In such cases, replacing the cable with a new one is recommended to ensure efficient and safe charging of the Samsung Galaxy Buds.
- Clean the charging port on the charging case and the earbuds: It is common for dust or debris to accumulate in the charging ports and the charging case, which can lead to charging issues.
To prevent this, it is crucial to clean the charging ports regularly using a soft-bristled brush or a toothpick to remove any debris gently. You can also use a can of compressed air to blow out any dirt or debris.
- Check the charging case battery level: If the charging case battery level is low, your earbuds may not charge properly. To check the battery level, open the charging case and look for the LED light indicators. Charge the case using a power source if the battery level is low.
- Try a different power source: It is essential to consider the power source being used. The issue could potentially lie with the power outlet or USB port being used for charging. Try plugging the charging cable into a different power outlet or USB port to troubleshoot and observe if the earbuds charge properly.
By following these steps, you can eliminate some of the common causes of Samsung Galaxy Buds not charging and determine if there are any issues with the charging cable or charging case.
If these steps don’t solve the problem, you can try other troubleshooting methods.
Reset the Earbuds
Here are the steps to follow:
- Put the earbuds back in the charging case: Make sure the earbuds are placed securely in the charging case.
- Press and hold the touchpads on both earbuds simultaneously: Hold the touchpads for approximately 7 seconds until the LED indicators on the earbuds flash red and green.
- Release the touchpads: Once the LED indicators flash, release the touchpads and close the charging case.
- Wait for the earbuds to reset: Wait for a few seconds until the LED indicators on the earbuds turn off. This indicates that the earbuds have been reset successfully.
- Reconnect the earbuds: Open the charging case and take out the earbuds. Reconnect the earbuds to your device and see if they charge properly.
Update the Firmware
it’s possible that there may be a firmware problem causing the issue. To address this, it is recommended to check for firmware updates for the earbuds and update them through the Galaxy Wearable app. Here are the steps to follow:
- Download the Galaxy Wearable app: If you don’t already have the app, download it from the Google Play Store or Apple App Store and install it on your device.
- Connect your earbuds to the Galaxy Wearable app: Open the Galaxy Wearable app and connect your earbuds to the app. If your earbuds are connected to the app, skip to the next step.
- Check for firmware updates: In the Galaxy Wearable app, go to the “About earbuds” section and tap on “Update earbuds software.” The app will check for any available firmware updates for your earbuds.
- Update the firmware: If a firmware update is available, follow the on-screen instructions to download and install the update. Make sure your earbuds have enough battery life to complete the update process.
Keep your earbuds connected to your device during the update process, and do not disconnect them until the update is complete.
Updating the firmware can help to fix any bugs or issues with the earbuds. It is essential to keep the earbuds updated regularly to ensure they are functioning correctly.
You can also set the Galaxy Wearable app to automatically update the firmware when new updates are available.
Try a Different Power Source
If you have tried resetting the earbuds and updating the firmware, and your Samsung Galaxy Buds still won’t charge, the problem could be with the power source. Here are some steps to try a different power source:
- Change the charging cable: Sometimes, the charging cable may be the issue. Try using a different charging cable to see if the earbuds will charge.
- Try a different power outlet: Sometimes, the power outlet may not be working correctly. Try plugging the charging cable into another power outlet to see if the earbuds will charge.
- Try a different charging adapter: If you’re using a charging adapter, try a different one to see if the earbuds will charge. Make sure the charging adapter is compatible with your earbuds.
- Check the USB port: If you’re using a computer or laptop to charge your earbuds, check the USB port to ensure it works correctly. Try using a different USB port to see if the earbuds will charge.
It’s essential to ensure that your power source provides the correct voltage and current to charge the earbuds properly. Using a power source that is not compatible with your earbuds can cause damage to the earbuds or prevent them from charging.
If none of these steps work and your Samsung Galaxy Buds still won’t charge, it’s recommended to contact Samsung support for assistance or consider warranty options if the earbuds are still under warranty.
To sum up, experiencing charging issues with the Samsung Galaxy Buds can be a frustrating experience.
However, by following the troubleshooting steps outlined in this blog, you can effectively address the problem and restore proper charging of your earbuds. If none of the solutions work, it is advisable to seek assistance from Samsung support.
Their team is readily available to help you resolve any issues you may have with your Samsung Galaxy Buds and ensure that you can enjoy the full benefits of your earbuds.