Why Do My Beats Keep Disconnecting?

Last Updated: April 13, 2023By
Red beats close up

As someone who relies on their headphones for music, phone calls, or even just some peace and quiet, it can be incredibly frustrating when your headphones keep disconnecting.

Whether you’re in the middle of a workout or trying to focus on work, the constant interruption of having to stop and reconnect your headphones can be a major nuisance.

There are a number of potential reasons why your headphones may keep disconnecting. It could be a problem with the hardware, such as a damaged wire or a faulty headphone jack. Interference from nearby devices, like other Bluetooth devices or Wi-Fi signals, can also cause connectivity issues.

It’s possible that the problem could be with your pairing or connectivity settings, or it could be the result of a lack of proper maintenance, such as a dirty headphone jack or failing to charge your wireless headphones.

In this article, we’ll explore some of the common reasons why your headphones may be disconnecting and provide tips for troubleshooting and preventing future issues.

Possible Hardware Issues

One possible reason for headphone disconnection is a problem with the hardware. Here are some hardware issues that could be causing your headphones to keep disconnecting:

Broken or Loose Wire Connection

If you’re using wired headphones, a broken or loose wire connection can cause your headphones to keep disconnecting. This can be caused by a variety of factors, such as frequent bending or twisting of the wire, or damage from being caught on something.

Faulty Headphone Jack or Port

If you’re using a device with a headphone jack, a faulty jack or port can cause your headphones to keep disconnecting. This can be caused by wear and tear, or by debris getting stuck in the port.

Damaged Headphones

In some cases, the problem may be with the headphones themselves, rather than the device they’re connected to. Damage to the headphones, such as a broken wire or a malfunctioning component, can cause them to keep disconnecting.

Interference From Nearby Devices

Another possible reason for headphone disconnection is interference from nearby devices.

Bluetooth Interference

If you’re using Bluetooth headphones, other nearby Bluetooth devices can interfere with your connection. This can be caused by a variety of factors, such as the proximity of the devices or the strength of their Bluetooth signals.

Move the interfering device further away from your headphones, or try connecting your headphones to a different device.

Wi-Fi Interference

Wi-Fi signals can also interfere with your headphones’ connection, particularly if you’re using wireless headphones that operate on the same frequency as your Wi-Fi network.

Solution: Change the Wi-Fi channel on your router or move your headphones further away from the router.

Here’s how to do it:

  1. Connect to your router’s web interface: To change the Wi-Fi channel on your router, you’ll need to access the router’s web interface. To do this, you’ll need to know the router’s IP address and login credentials. These are typically listed in the router’s manual or on a sticker on the router itself.
  1. Locate the Wi-Fi settings: Once you’ve logged into the router’s web interface, look for a section related to Wi-Fi settings. This may be located under a tab labeled “Wireless,” “Wi-Fi,” or something similar.
  1. Change the Wi-Fi channel: Look for an option to change the Wi-Fi channel. This may be a drop-down menu or a list of radio buttons. Select a different channel from the one that is currently selected.
  1. Save the changes: After you’ve made your changes, be sure to save them. This will usually involve clicking a “Save” or “Apply” button.
  1. Disconnect and reconnect your headphones: After you’ve changed the Wi-Fi channel on your router, you’ll need to disconnect and reconnect your headphones in order for the changes to take effect.

Different routers may have slightly different steps for changing the Wi-Fi channel. If you’re having trouble following these steps, it may be helpful to refer to your router’s manual or search online for more specific instructions.

Incorrect Pairing or Connectivity Settings

Close up of beats logo

In this section, we’ll discuss the impact of incorrect pairing or connectivity settings on the stability of your Beats headphones connection. We’ll explore issues such as incorrect Bluetooth pairing, outdated device drivers, and power-saving mode on your device, which can all contribute to your Beats headphones disconnecting.

Incorrect Bluetooth Pairing

If you’re using Bluetooth headphones, incorrect pairing can cause your headphones to keep disconnecting. This can be caused by a variety of factors, such as an outdated Bluetooth driver on your device or a mismatched Bluetooth protocol.

Here are a few steps you can try to re-pair your headphones:

  1. Disconnect your headphones from your device: To re-pair your headphones, you’ll need to disconnect them from your device. This can usually be done by going to the Bluetooth settings on your device and selecting “Forget” or “Unpair” for your headphones.
  1. Turn off your headphones: After disconnecting your headphones from your device, turn off your headphones. This will reset the pairing process and allow you to re-pair your headphones from scratch.
  1. Turn on your headphones: Turn on your headphones and put them in pairing mode. This will typically involve pressing and holding a specific button on your headphones, or following a specific sequence of buttons. Consult your headphones’ manual for specific instructions on how to put them in pairing mode.
  1. Connect your headphones to your device: On your device, go to the Bluetooth settings and search for available Bluetooth devices. Select your headphones from the list of available devices to initiate the pairing process.
  1. Follow any on-screen instructions: Depending on your device and headphones, you may need to follow specific on-screen instructions in order to complete the pairing process. This may involve entering a PIN code or confirming the connection.

Outdated Device Drivers

Device drivers are software that helps your device communicate with external hardware, such as your headphones. If your device drivers are outdated, it can cause connectivity issues with your headphones.

Power-Saving Mode on Device

Some devices have a power-saving mode that can interfere with the connection to your headphones. If your device is in power-saving mode, it may disconnect from your headphones in order to save power. 

Lack of Proper Maintenance in Detail

Here, we’ll delve into how a lack of proper maintenance can lead to your Beats headphones disconnecting.

Dirty or Clogged Headphone Jack

If you’re using a device with a headphone jack, a dirty or clogged jack can cause your headphones to keep disconnecting. Debris or dirt can build up in the jack over time, preventing a secure connection with your headphones. 

Neglecting to Charge Wireless Headphones

If you’re using wireless headphones that need to be charged, neglecting to charge them can cause them to keep disconnecting.

Most wireless headphones will automatically turn off when their battery is depleted in order to preserve battery life, which can cause them to disconnect from your device. 


Despite the high quality of Beats headphones, it’s possible for any electronic product to experience issues at some point. While it can be frustrating to deal with disconnecting headphones, there are a number of steps you can take to troubleshoot and prevent future issues.

By understanding the potential causes of headphone disconnection and taking steps to prevent them, you can help ensure that you can enjoy uninterrupted listening with your Beats headphones.

If the problem persists despite your efforts, it may be worth seeking professional help to diagnose and fix the issue.